{"id":10454,"date":"2025-05-07T12:09:46","date_gmt":"2025-05-07T05:09:46","guid":{"rendered":"https:\/\/hmh.webcanhcam.vn\/ho-tro-khach-hang\/"},"modified":"2026-07-01T22:25:09","modified_gmt":"2026-07-01T15:25:09","slug":"ho-tro-khach-hang","status":"publish","type":"page","link":"https:\/\/hmhvn.com.vn\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10454\" class=\"elementor elementor-10454 elementor-4127\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1cf38f7 e-flex e-con-boxed e-con e-parent\" data-id=\"1cf38f7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-cbb78ac e-con-full e-flex e-con e-child\" data-id=\"cbb78ac\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\r\n\t\t<div class=\"elementor-element elementor-element-14cdbd2 elementor-widget elementor-widget-ateksectiontitle\" data-id=\"14cdbd2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ateksectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-area  \">\r\n\t\t\t<span class=\"sub-title text-anime-style-2 sub-title\">FAQ <\/span><h2 class=\"sec-title text-anime-style-3 sec-title\">Frequently Asked Questions<\/h2><p class=\"sec-text\">Find answers to the most frequently asked questions about our products, services, and support process, helping you quickly access the information you need.<\/p>\t\t<\/div>\r\n\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e203acb elementor-widget elementor-widget-atekcontactform\" data-id=\"e203acb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"atekcontactform.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"faq4-form mt-30\"><div class=\"contact-form ajax-contact\"><h3 class=\"sec-title mb-25\">Contact Us for Consultation<\/h3>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f10473-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"10473\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/10454#wpcf7-f10473-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"10473\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f10473-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"row\">\n                        <div class=\"col-12 form-group\">\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Full name\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n                            <img decoding=\"async\" src=\"https:\/\/wordpress.themeholy.com\/tourm\/wp-content\/uploads\/2024\/07\/user.svg\" alt=\"\">\n                        <\/div>\n                        <div class=\"form-group col-12\">\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Demand\" name=\"your-message\"><\/textarea><\/span>\n<img decoding=\"async\" src=\"https:\/\/wordpress.themeholy.com\/tourm\/wp-content\/uploads\/2024\/07\/chat.svg\" alt=\"\">\n                        <\/div>\n                        <div class=\"form-btn col-12\">\n                            <button type=\"submit\" class=\"th-btn\">Ask a question<\/button>\n                        <\/div>\n                    <\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b28df4b e-con-full e-flex e-con e-child\" data-id=\"b28df4b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6bfc203 elementor-widget elementor-widget-Atekfaq\" data-id=\"6bfc203\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"Atekfaq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ps-xl-5 ms-xl-4\"><div class=\"accordion\" id=\"faqAccordion\"><div class=\"accordion-card style4\"><div class=\"accordion-header\" id=\"collapse-item-6a4d5ad24e4f1\"><button class=\"accordion-button \" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a4d5ad24e4f1\" aria-expanded=\"true\" aria-controls=\"collapse-6a4d5ad24e4f1\">1. What products and services does HMH provide?<\/button><\/div><div id=\"collapse-6a4d5ad24e4f1\" class=\"accordion-collapse collapse show\" aria-labelledby=\"collapse-item-6a4d5ad24e4f1\" data-bs-parent=\"#faqAccordion\"><div class=\"accordion-body\"><p class=\"faq-text\">HMH provides IT solutions, licensed software, IT infrastructure, consulting services, deployment, and technical support for businesses.<\/p><\/div><\/div><\/div><div class=\"accordion-card style4\"><div class=\"accordion-header\" id=\"collapse-item-6a4d5ad24e545\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a4d5ad24e545\" aria-expanded=\"false\" aria-controls=\"collapse-6a4d5ad24e545\">2. Do you provide installation and product configuration support?<\/button><\/div><div id=\"collapse-6a4d5ad24e545\" class=\"accordion-collapse collapse \" aria-labelledby=\"collapse-item-6a4d5ad24e545\" data-bs-parent=\"#faqAccordion\"><div class=\"accordion-body\"><p class=\"faq-text\">Yes. HMH's technical team provides installation, configuration, and user guidance to ensure your system operates smoothly and reliably.<\/p><\/div><\/div><\/div><div class=\"accordion-card style4\"><div class=\"accordion-header\" id=\"collapse-item-6a4d5ad24e568\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a4d5ad24e568\" aria-expanded=\"false\" aria-controls=\"collapse-6a4d5ad24e568\">3. Does HMH provide support if a product encounters issues?<\/button><\/div><div id=\"collapse-6a4d5ad24e568\" class=\"accordion-collapse collapse \" aria-labelledby=\"collapse-item-6a4d5ad24e568\" data-bs-parent=\"#faqAccordion\"><div class=\"accordion-body\"><p class=\"faq-text\">Yes. We provide prompt technical support through multiple channels to help customers resolve issues as quickly as possible.<\/p><\/div><\/div><\/div><div class=\"accordion-card style4\"><div class=\"accordion-header\" id=\"collapse-item-6a4d5ad24e57b\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-6a4d5ad24e57b\" aria-expanded=\"false\" aria-controls=\"collapse-6a4d5ad24e57b\">4. Does HMH provide software renewal and update support?<\/button><\/div><div id=\"collapse-6a4d5ad24e57b\" class=\"accordion-collapse collapse \" aria-labelledby=\"collapse-item-6a4d5ad24e57b\" data-bs-parent=\"#faqAccordion\"><div class=\"accordion-body\"><p class=\"faq-text\">Yes. HMH proactively reminds customers of upcoming license renewals, assists with software updates to the latest versions, and recommends service plans that best fit their business needs.<\/p><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ Frequently Asked Questions Find answers to the most frequently asked questions about our products, services, and support process, helping you quickly access the information you need. Contact Us for Consultation \u0110\u1eb7t c\u00e2u h\u1ecfi 1. What products and services does HMH provide? HMH provides IT solutions, licensed software, IT infrastructure, consulting services, deployment, and technical&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-10454","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/hmhvn.com.vn\/en\/wp-json\/wp\/v2\/pages\/10454","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hmhvn.com.vn\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hmhvn.com.vn\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hmhvn.com.vn\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hmhvn.com.vn\/en\/wp-json\/wp\/v2\/comments?post=10454"}],"version-history":[{"count":7,"href":"https:\/\/hmhvn.com.vn\/en\/wp-json\/wp\/v2\/pages\/10454\/revisions"}],"predecessor-version":[{"id":10461,"href":"https:\/\/hmhvn.com.vn\/en\/wp-json\/wp\/v2\/pages\/10454\/revisions\/10461"}],"wp:attachment":[{"href":"https:\/\/hmhvn.com.vn\/en\/wp-json\/wp\/v2\/media?parent=10454"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}